{"id":6104,"date":"2024-07-25T10:50:54","date_gmt":"2024-07-25T14:50:54","guid":{"rendered":"https:\/\/umaine.edu\/it\/?page_id=6104"},"modified":"2026-07-23T09:39:32","modified_gmt":"2026-07-23T13:39:32","slug":"media-services","status":"publish","type":"page","link":"https:\/\/umaine.edu\/it\/media-services\/","title":{"rendered":"Media Services"},"content":{"rendered":"\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Classroom &amp; Media Services<\/strong><\/p>\n\n\n\n<p>U91导航 Information Technology\u2019s goal is to offer the highest level of service possible to support the technology needs of U91导航 students, faculty, and staff.<\/p>\n\n\n\n<p><strong>Media Services Phone Support and Hours: 207.581.2500<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Monday &#8211; Friday: 8:00am &#8211; 4:00pm<\/em><\/li>\n\n\n\n<li><em>Saturday &#8211; Sunday: Closed<\/em><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/libraryh3lp.com\/chat\/it-support@chat.libraryh3lp.com?skin=30494&amp;referer=https%3A%2F%2Fumaine.edu%2Fit%2F\"><em>LiveChat Now With a Support Agent<\/em><\/a><\/strong><\/li>\n\n\n\n<li><em><strong>Email Support:<\/strong><\/em><strong>&nbsp;&nbsp;<em><a href=\"mailto:help@maine.edu\">help@maine.edu<\/a><\/em><\/strong><\/li>\n\n\n\n<li><em><strong>Submit an IT&nbsp;<a href=\"https:\/\/tdx.maine.edu\/TDClient\/2624\/Portal\/Requests\/TicketRequests\/NewForm?ID=yGaycSDiN%7eo_&amp;RequestorType=ServiceOffering\">Service Request<\/a>&nbsp;or&nbsp;<a href=\"https:\/\/tdx.maine.edu\/TDClient\/2624\/Portal\/Requests\/TicketRequests\/NewForm?ID=4uR7a0%7eWpFs_&amp;RequestorType=ServiceOffering\">Problem Report<\/a><\/strong><\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong><mark style=\"background-color:#8ed1fc\" class=\"has-inline-color has-black-color\">Classroom AV Orientations &amp; Technology Updates<\/mark><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><mark style=\"background-color:#ffffff\" class=\"has-inline-color has-vivid-red-color\">Fall Prep: Classroom AV Orientations &amp; Technology Updates<\/mark><\/strong><\/h2>\n\n\n\n<p class=\"has--font-size\">Dear New and Returning Faculty,<\/p>\n\n\n\n<p>To help ensure a smooth start to the fall semester, U91导航 IT Media Services is offering <strong>Guided Classroom AV Orientations<\/strong>. Our guided hands-on classroom sessions allow you to connect and test your personal devices along with getting familiar with the technology and controls in spaces you are scheduled to teach.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Schedule<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use the <\/strong><a href=\"https:\/\/calendar.google.com\/calendar\/u\/0\/appointments\/schedules\/AcZssZ1huyLCD7pcn2IJ1syAN_BS6979fvJfL-sSKtpszIhzik8wFmJdFpp0HtlpM53nazsmDhmbL0j5\"><strong>U91导航 Classroom AV Orientation Calendar<\/strong><\/a><strong> <\/strong>and book a time that works for you.<\/li>\n\n\n\n<li><strong>Can\u2019t find a date or time that fits your schedule, <\/strong>calling <a href=\"tel:\/\/2075812500\"><strong>(207) 581-2500<\/strong><\/a> or emailing <a href=\"mailto:help@maine.edu\"><strong>help@maine.edu<\/strong><\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Simplified Classroom Technology Connections<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To simplify and clean up lecterns, all centrally scheduled <strong>\u2018OSR\u2018<\/strong> classrooms offer a standard <strong>HDMI<\/strong> connection. An adapter for <strong>USB-C to HDMI<\/strong> is also available in each of these classrooms.<\/li>\n\n\n\n<li>Please check your device in advance, plan accordingly, and call <a href=\"tel:\/\/2075812500\"><strong>(207) 581-2500<\/strong><\/a> or email: <a href=\"mailto:help@maine.edu\"><strong>help@maine.edu<\/strong><\/a>, if you require another type of adapter<em>.<\/em><\/li>\n<\/ul>\n\n\n\n<p>We look forward to partnering with you for a successful technology experience!<\/p>\n\n\n\n<p>Best regards,<\/p>\n\n\n\n<p class=\"has--font-size\"><strong>U91导航 IT Media Services<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>ScreenBeam<\/strong><\/p>\n\n\n\n<p> The IT Team has installed ScreenBeams in many of the classrooms. ScreenBeam is a wireless display receiver that enables native screen mirroring from your Windows, Android and Apple devices. This modernizes your classroom with app-free, dongle-free wireless presentation from any device with ability to wirelessly markup content on in-room displays.<strong> <\/strong>ScreenBeam is similar to Apple TV but simplifies the process to connect using Windows and Android devices as well as Apple devices. See below for connection instructions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-1024x668.jpg\" alt=\"\" class=\"wp-image-6383\" style=\"width:543px;height:auto\" srcset=\"https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-1024x668.jpg 1024w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-300x196.jpg 300w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-768x501.jpg 768w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-1536x1001.jpg 1536w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-2048x1335.jpg 2048w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-105x68.jpg 105w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-317x207.jpg 317w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-423x276.jpg 423w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-634x413.jpg 634w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-846x552.jpg 846w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-951x620.jpg 951w, https:\/\/umaine.edu\/it\/wp-content\/uploads\/sites\/210\/2024\/08\/ScreenBeam-lg2-1268x827.jpg 1268w\" sizes=\"auto, (max-width: 320px) 85vw, (max-width: 768px) 67vw, (max-width: 1024px) 62vw,1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Classroom Audio &amp; Video Equipment Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Classroom Audio and Video equipment support<\/li>\n\n\n\n<li>Training and equipment orientation<\/li>\n\n\n\n<li>Assist with connecting laptops to classroom equipment<\/li>\n\n\n\n<li>Troubleshoot classroom equipment issues<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Zoom Support for Meetings and Webinars<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.maine.edu\/information-technology\/support\/it-resources-and-tools\/collaborative-tools\/zoom-resources-and-support\/\">Zoom Resources &amp; Support<\/a>\n<ul class=\"wp-block-list\">\n<li>Including a Quick Guide on How to Prevent Zoombombing, and run Zoom Updates<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Zoom Webinar Information\n<ul class=\"wp-block-list\">\n<li>Contact:\n<ul class=\"wp-block-list\">\n<li>Serge Drage at <a href=\"mailto:drage@maine.edu\" target=\"_blank\" rel=\"noreferrer noopener\">drage@maine.edu<\/a><\/li>\n\n\n\n<li>Joe Kennedy at <a href=\"mailto:joseph.kennedy1@maine.edu\" target=\"_blank\" rel=\"noreferrer noopener\">joseph.kennedy1@maine.edu<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Schedule a Classroom<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/studentrecords.umaine.edu\/home\/academics\/classroom-scheduling\/\">Reserve for a class<\/a> &nbsp;or call the Office of Student Records at&nbsp;<a href=\"tel:1-207-581-1299\"><strong>207.581.<\/strong><strong>1299<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/studentrecords.umaine.edu\/wp-content\/uploads\/sites\/160\/2021\/06\/OSR-Scheduled-Classrooms.pdf\">Office of Student Records Scheduled Classrooms<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/umaine.edu\/abbreviations\/\">Building Abbreviations<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Equipment Reservations &#8211; Fogler Library Circulation Desk<\/strong><\/p>\n\n\n\n<p>Fogler Library has AV equipment that may be loaned out to Students, Staff and Faculty.&nbsp; Items for check out include Computers, Projectors, Microphones, PA Systems, Digital Cameras, Digital Audio Recorder and more.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Loan Policy\n<ul class=\"wp-block-list\">\n<li>3-day loan period<\/li>\n\n\n\n<li>UM System students, faculty, and staff only<\/li>\n\n\n\n<li>Valid UM System ID required for checkout<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/maine.primo.exlibrisgroup.com\/discovery\/search?query=any,contains,UM%20audio%20video%20equipment&amp;tab=CourseReserves&amp;search_scope=CourseReserves&amp;sortby=title&amp;vid=01MAINE_INST:UM&amp;offset=0\">Fogler IT equipment checkout availability<\/a>\n<ul class=\"wp-block-list\">\n<li>Contact Fogler Library Circulation Desk at&nbsp;207.581.1666<\/li>\n\n\n\n<li><a href=\"https:\/\/library.umaine.edu\/hours\/#circ\">Fogler Library Hours<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Events and Hospitality<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/umaine.edu\/conferences\/\">Events and Hospitality<\/a> Our experienced and friendly staff are available to help you plan your event from beginning to end. We focus on the details that create a seamless and successful conference experience for your group. From board meetings, conferences and retreats to&nbsp; symposiums, banquets, and trade shows, Events &amp; Hospitality can accommodate your group, large or small. We will facilitate communications with campus units and external vendors and coordinate all logistics for your event.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n\n\n<style>.kb-row-layout-id6104_9bd1b0-29 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id6104_9bd1b0-29 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id6104_9bd1b0-29 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id6104_9bd1b0-29 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id6104_9bd1b0-29 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id6104_9bd1b0-29 > .kt-row-column-wrap{grid-template-columns:minmax(0, 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